Teams phone demo

I work in the IS Department at a school and we (IS Dept) use Teams regularly and others are slowly getting around. Due to a mixed environment of Google Docs/Zoom users and M365 users, there is a lot ...

adoption

calling

fowler_23
Jul 10, 2020
Dedric Terry
Hi,

Some good links provided by the previous person but essentially, you will need an SBC. You would sit this in between your incoming SIP Trunk and your Mitel. Audiocodes\Ribbon would be the 2 main vendors.
You would then setup a Direct Routing connection between the SBC and Teams. When calls come into the SBC from the ITSP, you can then send the call to either Teams or the Mitel allowing you to demo calls and then eventually do a staged migrated approach.

A word of warning. If you've had no knowledge of SBC's then I would recommend engaging a 3rd party who's used to rolling out Direct Routing. There's also a number of companies who offer hosted voice solutions for Teams PSTN to be demonstrated so you can test before purchasing an on-prem SBC.

Hope that helps.

HenryPhillipsNimbitech

Bronze Contributor

Jul 01, 2020

Hi Dedric Terry ,

Whilst this isn't a demonstration I can point you in the direction of a few resources regarding the subject of Direct Routing, which is what would enable you to utilise an existing Phone System within Teams:

https://docs.microsoft.com/en-us/MicrosoftTeams/direct-routing-configure

https://aka.ms/teams-phone-system

https://aka.ms/teams-dr-plan

https://aka.ms/teams-dr-config

https://aka.ms/teams-dr-migrate

I also imagine that one of the Session Border Controllers (SBC) vendors would probably be in a position to provide a demo. An SBC is what bridges the gap between your current phone system and teams, with Direct Routing.

Thanks

Henry

Dedric Terry

Copper Contributor

Jul 14, 2020

Thank you HenryPhillipsNimbitech. I will share this information with my team. Your feedback is greatly appreciated.

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Teams phone demo