Forum Discussion

214820's avatar
214820
Brass Contributor
Jan 31, 2024

Teams Phone Calling Plan Country Zone 2?

Hello 

We have a US based customer that needs a phone number for an end-user in one of the Zone 2 countries. There used to be a Teams Phone with Calling Plan for Zone 2 available but now it looks like the only option available for Zone 2 is the PAYG option. Is this the license we need to get? Does this include both domestic and international calls?

Thanks In Advance 

Calling
microsoft teams
  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor
    Feb 01, 2024

    Hi 214820,

    PAYG Calling Plan licences are not currently available for the user in USA.


    For your situation you should get International Calling Plan:
    - The International Calling Plan includes both domestic and international minutes for outbound calls. Domestic minutes allow users to call numbers in the country or region where their Microsoft 365 license is assigned. International minutes allow users to call international numbers in 196 countries/regions. Unlimited incoming minutes are included. Outgoing minutes are included based on the license purchased.

    Microsoft Calling Plans for Teams - Microsoft Teams | Microsoft Learn
    Make outbound calls to these countries/regions | Microsoft Learn



    Please click Mark as Best Response & Like if my post helped you to solve your issue.
    This will help others to find the correct solution easily. It also closes the item.


    If the post was useful in other ways, please consider giving it Like.


    Kindest regards,


    Leon Pavesic
    (LinkedIn)

Resources