Teams phone calling features: Direct Routing vs Operator Connect

Hi EZethan,

I can't find the detailed feature list (or a comparisson list) of Direct Routing vs Operator Connect, but here are some key features (summary) for the both options:

Microsoft Teams Direct Routing:

• Versatility: Direct Routing empowers organizations to connect Teams with their existing telephony infrastructure, allowing the use of individual Session Border Controllers (SBCs) and connections to various telephony providers.
• Global Number Assignment: Direct Routing provides enhanced flexibility in assigning numbers from different countries, without being limited to the user's geographical location.
• Third-Party Integration: Direct Routing facilitates the seamless integration of Teams with third-party telephony providers, broadening the spectrum of telephony services.
• Advanced Call Routing: Direct Routing potentially offers advanced call routing options, enabling organizations to establish customized call flows and integrate additional services.
• Quality of Service Management: Organizations utilizing Direct Routing have increased control over the Quality of Service (QoS) for their voice traffic, ensuring a reliable and high-quality calling experience.
  Konfigurieren von direktem Routing - Microsoft Teams | Microsoft Learn
  Plan Direct Routing - Microsoft Teams | Microsoft Learn

Microsoft Teams Operator Connect:

• Managed Solution: Operator Connect is a managed service where Microsoft collaborates directly with telephony providers to deliver a fully integrated solution within Teams.
• Simplified Administration: Operator Connect aims to provide a streamlined experience by handling the integration and administration of telephony services directly within the Teams environment.
• Effortless Deployment: Operator Connect is designed as a user-friendly solution for organizations seeking a simplified deployment process without the need to manage their own SBCs.
• Global Availability: Operator Connect is crafted as a global service, enabling organizations to leverage telephony services across different regions.

Plan for Operator Connect - Microsoft Teams | Microsoft Learn
Introducing Operator Connect and more Teams Calling updates - Microsoft Community Hub