Forum Discussion
Dustin_Halvorson
Oct 07, 2019Steel Contributor
Teams Performance
Will anyone from the Teams product group offer an update on performance of the windows app? It seems like the majority of comments today are around CPU usage, memory usage, latency for chat history, etc, but nobody seems to be willing to offer a meaningful comment around it.
For two years, all we've heard is that the group is looking into improving performance. Does that mean a new app is coming out soon NOT built on the 'super efficient' Electron rails?
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- ian_pickCopper ContributorHi all, on a side note are there any published benchmark tests to compare Teams performance in VDI vs. physical devices?
- igloobusterCopper Contributor
66.4% and i have an Intel core i7
How is this possible, could not chat, could not scroll, could not switch between app, I had to switch to the web version
- regismorinCopper Contributor
Adding my voice to this as it's becoming unusable. Teams is (for now) the preferred communication tool for our software dev. company (8000 employees, almost all working remotely because of Covid) and it's the #1 complain from people: computers are unusable when in a conference call with cameras open.
Cameras are a must since everyone has been remote for the past 8 months, and when I'm on a call and trying to find a document in background to share (for example), it takes 5-10 seconds for my computer to even register a mouse click. I've disabled the hardware acceleration it changes nothing. Closing the cameras help but it defeat the whole point.
My computer is a Microsoft Surface Pro 5th Gen (2017), 2 i5-7300 cores, 8Gb RAM, SSD.
There's more and more internal voices asking for a replacement communication tool. This needs to be fixed.
- robinwilson16Copper Contributor
regismorin I found it so bad with a Surface Pro 4 Core i7 with 16GB ram that I invested in a Surface Pro 7 Core i7 (10th gen) also with 16GB of ram and it's only marginally better if that as with Teams open, basic tasks such as just replying to an email are so slow (where I have to constantly wait for the text to catch up) and by the time you have Outlook, Visual Studio, a few browser tabs and Explorer windows it just grinds to a halt. OneDrive sync also contributes to the issue so between that and Teams my top end Microsoft device cannot easily handle both these common Microsoft applications running at once.
I do find that after a Teams call, especially where I share my screen it helps to reboot afterwards to try and regain a bit of performance. Teams should not be built on Electron and should use something more efficient.
Really wish something would be done.
Robin
- jmoreno88Copper Contributor
Hi,
I'm running Microsoft Teams Version 1.3.00.13565 (64-bit) in my laptop with i5-63000U processor and getting high CPU usage below. - pstone7Copper Contributor
I just wanted to add another voice to this thread. As with many IT shops, we're understaffed, and recurring problems significantly reduce our productivity. When answering help desk tickets for a few hours a day, there are always requests for help with Teams being sluggish. Just about every "performance" issue I've dealt with over the past year has been related to Teams usage. Specifically, when I ask the user to exit Teams, everything works well. When they relaunch Teams, things run well for a bit and within minutes the problems return.
What should be interesting for any Microsoft employees listening here is that we've been exclusively using Surface Book 2 machines for the past 2 years. Ours are 8th-gen i7s (4C/8T) with 16GB of RAM and 512GB eSSDs. That should be plenty of processing power to run just about any office productivity application. Teams causes us problems.
I anxiously await recommendations and solutions from MS.
- robinwilson16Copper Contributor
dhymeri Teams makes my Surface Pro 4 Core i7 16GB device almost unusable sometimes.
The fan goes like crazy all the time and typing in any program can be delayed and things stop responding and the Surface is red hot. It is always much worse when in a call too. Trying to access files on Teams whilst in the call barely works it takes that long.
They really need to re-develop in a more performant framework that doesn't need to run its own webserver.
- LearnasyougoCopper Contributor
Also surprised this isn't mentioned more. I guess just most people aren't using Teams. Regularly causing issues this way too. 30% CPU and 1.5GB RAM used (commonly makes Outlook also use 30% CPU too)
4 way video meetings expect 100% CPU and 2GB RAM. Running on:
Intel Core i5-8365U
8GB DDR4 RAM
Plenty businesses still on 4GB RAM so ...
- kirashiIron Contributor
Learnasyougo one of my IT clients is looking to switch their entire office from a mix-mash of subscription services over to an all-in-one Office / File Collaboration suite, so this is just another consideration I have to take into account despite them running 4th gen i5 Dell business all-in-ones with 8GB RAM and a barebones Windows installation.
The heavy resource usage by the Outlook desktop application will definitely be a deciding factor as we evaluate spending $12 CAD per seat on licensing. (In case anyone at Microsoft is motivated by more revenue, that'll be around $1000 CAD per year for this particular office - not a lot compared to large organizations, but still a chunk of money none-the-less.)
- We use Teams and Outlook latest versions on 8GB ram machines with no issues. There must be something there causing the issues somewhere in the chain.
- Dan_ICopper Contributor
Thank you for rising this issue.
I gave Teams a chance starting to work with it a few weeks ago and ever since I am wondering what the heck is going on with my laptop performance. Now I realized it all came from Teams.
Not to mention the absolute non-intuitive interface, permanent lag and so on.
Good bye Teams! See you next year, maybe somebody near Satya will redesign it. Or get another app instead.
- trailblazer15Copper Contributor
- sanclaCopper ContributorBumb
- Anonymous
Hello I am still seeing 60% CPU usage and 40% memory running the Teams app in background. I noticed my laptop fan working overtime and running super hot, and it is all Teams doing this without even being in the foreground. If this is 'significant improvement' as everyone has said they have made, the bar must be very low.