Forum Discussion
Teams Performance
I just wanted to add another voice to this thread. As with many IT shops, we're understaffed, and recurring problems significantly reduce our productivity. When answering help desk tickets for a few hours a day, there are always requests for help with Teams being sluggish. Just about every "performance" issue I've dealt with over the past year has been related to Teams usage. Specifically, when I ask the user to exit Teams, everything works well. When they relaunch Teams, things run well for a bit and within minutes the problems return.
What should be interesting for any Microsoft employees listening here is that we've been exclusively using Surface Book 2 machines for the past 2 years. Ours are 8th-gen i7s (4C/8T) with 16GB of RAM and 512GB eSSDs. That should be plenty of processing power to run just about any office productivity application. Teams causes us problems.
I anxiously await recommendations and solutions from MS.
pstone7 Just to mention we are noticing this problem too, sometimes Teams can take up 1GB+ of memory, and our whole system slows down.
- robinwilson16Jun 29, 2020Copper Contributor
dhymeri Teams makes my Surface Pro 4 Core i7 16GB device almost unusable sometimes.
The fan goes like crazy all the time and typing in any program can be delayed and things stop responding and the Surface is red hot. It is always much worse when in a call too. Trying to access files on Teams whilst in the call barely works it takes that long.
They really need to re-develop in a more performant framework that doesn't need to run its own webserver.
- Brad AdlerJan 25, 2021Copper Contributor
robinwilson16 hi. I have the same experience with an identical surface. Strange that this does not happen on my Lenovo Yoga i5 8GB. Did you manage to solve the issue on your Surface? Regards Brad
- robinwilson16Jan 26, 2021Copper Contributor
Hello Brad Adler
The only thing that helped was to disable hardware acceleration in Outlook as at least I could still type emails whilst Teams was open without having to wait for the text I typed to appear although if throttling becomes too bad then everything can still grind to a halt. My Surface Device was also overheating badly and it was replaced but the replacement device seems to be going the same way.
It's not really satisfactory.