Forum Discussion
Teams on macOS only shows a blank white screen
I just had this happen with the New Teams (work or school). Initially upon installing the new version, it worked fine, then there was an update - and after that Teams would only launch with a blank window (slightly transparent, only the 3 buttons in the top left). Logs didn't seem to have any clues as to exactly what was failing.
In my case, the old version still worked fine - but nothing seemed to get the new one to display anything. Signing out of the old one didn't help. Tried many things over a couple of days.
Finally doing a search I found another Teams folder in
<user home folder>/Library/Containers/"Microsoft Teams (work or school)"/Data/Library/Application Support/ then "MSTeams" folder - dragging that one to my desktop, then starting up teams again has restored the New Teams to a functioning state.