Forum Discussion
jlubberger
Sep 15, 2022Copper Contributor
Teams on macOS only shows a blank white screen
Hi all, for a few weeks now, my Teams app on macOS doesn't work anymore. When I open it, I just get a blank white window. No possibility to do anything. Closing and Re-Opening the Window doesn't ...
shubhamkhare7
Jun 14, 2023Copper Contributor
I HAVE FOUND A SOLUTION!
After going through a lot of threads and trying a lot of things, what worked for me was:
1. Uninstall Teams.
2. Delete everything related to Teams in the user library...
2.1 Go to Macintosh HD > Users > [your_username] > Library | this is a hidden folder, to toggle
hidden folders visible: cmd+shift+period(.)
2.2 Delete anything related to Teams in Application Support folder. Be it any folder, like
com.microsoft.teams, subfolders under microsoft named teams, etc.
2.3 Delete anything related to Teams in Containers folder.
2.4 Delete anything related to Teams in Caches folder.
3. Reinstall Teams
I actually found a Teams folder (I don't remember the directory as I was just mad) that was about 2.9GB large, and after deleting it and reinstalling, Teams started working properly.
Hope this helps!!
After going through a lot of threads and trying a lot of things, what worked for me was:
1. Uninstall Teams.
2. Delete everything related to Teams in the user library...
2.1 Go to Macintosh HD > Users > [your_username] > Library | this is a hidden folder, to toggle
hidden folders visible: cmd+shift+period(.)
2.2 Delete anything related to Teams in Application Support folder. Be it any folder, like
com.microsoft.teams, subfolders under microsoft named teams, etc.
2.3 Delete anything related to Teams in Containers folder.
2.4 Delete anything related to Teams in Caches folder.
3. Reinstall Teams
I actually found a Teams folder (I don't remember the directory as I was just mad) that was about 2.9GB large, and after deleting it and reinstalling, Teams started working properly.
Hope this helps!!