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ChargerDad's avatar
ChargerDad
Copper Contributor
Mar 14, 2024

Teams on Mac with external users often shows "Unknown User"

I have an M1 Mac which has multiple external teams where users often show up as "Unknown User".  Doesn't happen on my intel Mac, my iphone, or the web version.  I have cleared my MS Teams cache, and re-installed the app on the M1 Mac.

microsoft teams
  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor
    Mar 14, 2024

    Hi ChargerDad,

    the issue you are having can be connected directly to the TM722470 Service Health issue (Advisory) in Microsoft 365 admin center:

     



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    Leon Pavesic
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