Forum Discussion

Copper Contributor

Mar 14, 2024

Teams on Mac with external users often shows "Unknown User"

I have an M1 Mac which has multiple external teams where users often show up as "Unknown User". Doesn't happen on my intel Mac, my iphone, or the web version. I have cleared my MS Teams cache, and ...

microsoft teams

LeonPavesic

Silver Contributor

Mar 14, 2024

Hi ChargerDad,

the issue you are having can be connected directly to the TM722470 Service Health issue (Advisory) in Microsoft 365 admin center:

Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.

If the post was useful in other ways, please consider giving it Like.

Kindest regards,

Leon Pavesic
(LinkedIn)
(Twitter)