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annetoal's avatar
annetoal
Brass Contributor
Apr 22, 2021
Solved

Teams notifications in email

Does Teams send a notification to email if you have unread Chat messages?

 

Thanks,

Anne

  • Hello, well you have something that's called "missed activity emails" that will be sent when you're - away - from Teams. I think it's better if I attach the support links as they describe it more in detail. By going to the notification settings in Teams and Chat you will only see Banner and Feed as options, not email.

    https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d

    https://support.microsoft.com/en-us/office/reply-to-missed-activity-emails-from-outlook-bc0cf587-db26-4946-aac7-8eebd84f1381

7 Replies

  • annetoal 

     

    Yeah, teams have an option to send the email notification.
    Open the teams app --> Settings --> Notification --> Choose the email notification timeframe for unread messages

     

  • Hello, well you have something that's called "missed activity emails" that will be sent when you're - away - from Teams. I think it's better if I attach the support links as they describe it more in detail. By going to the notification settings in Teams and Chat you will only see Banner and Feed as options, not email.

    https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d

    https://support.microsoft.com/en-us/office/reply-to-missed-activity-emails-from-outlook-bc0cf587-db26-4946-aac7-8eebd84f1381
    • annetoal's avatar
      annetoal
      Brass Contributor
      Thanks for your helpful links. The short answer is private chat does not send activity notifications to email. Only Team activity does.

      Thank you,
      Anne
      • ChristianBergstrom's avatar
        ChristianBergstrom
        Silver Contributor
        Hi, I’ve never use missed activity but I am pretty sure you’ll get an email for missed chat if you’ve had your presence changed to away. But let me know if I’m wrong 🙂

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