Forum Discussion

tarheelfan_1977's avatar
tarheelfan_1977
Copper Contributor
Mar 05, 2020
Solved

Teams not showing in Outlook Mobile App

Our IT Dept is starting to do some testing of Microsoft Teams. We see the Add In when we create a meeting in Outlook, but when we try via the Outlook App on our iPhones. The only option we see is Skype and we have actually never even used Skype. I have checked all of the settings i can find in the Admin side and I can't figure out why it is not allowing Teams as an Option. 

 

  • I wonder if it depends on what mode you're in. I know you haven't used Skype but I know I had to switch over to TeamsOnly mode in the Admin Center for other changes to happen.

11 Replies

  • Jenny8675's avatar
    Jenny8675
    Brass Contributor
    I wonder if it depends on what mode you're in. I know you haven't used Skype but I know I had to switch over to TeamsOnly mode in the Admin Center for other changes to happen.
    • tarheelfan_1977's avatar
      tarheelfan_1977
      Copper Contributor
      I have changed it I will have the person i am testing with check and see if it makes any difference for them.
      Thanks for the fast response!
      • ChrisWebbTech's avatar
        ChrisWebbTech
        MVP
        Yes, if you had to change your mode, Teams only is what controls the Outlook app for showing Teams in the app. It might require a sign out / in and or a data cache clear in the app for it to update to Teams after the change, but usually it takes after awhile.