Teams Name Doesn't show correctly

I have a user that left the company and then came back. She had changed her name so when we reactivated her email and AD account we just made the name change. Everything looks right accept when some...

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ChrisHoardMVP
Dec 28, 2021
Krewed

See here:

Changing a display name of a user in MS Teams - Microsoft Tech Community

Most likely propagation. It's well known, and some administrators have found this typically takes up to 24 hours and some even 48 hours - and have needed to logout/login for it to take effect. Recommended to check periodically every 4 hours or so and if this goes past 48 hours then raise a ticket to support to look further into it and open a case.

Best, Chris

ChrisHoardMVP

MVP

Dec 28, 2021

Krewed

See here:

Changing a display name of a user in MS Teams - Microsoft Tech Community

Most likely propagation. It's well known, and some administrators have found this typically takes up to 24 hours and some even 48 hours - and have needed to logout/login for it to take effect. Recommended to check periodically every 4 hours or so and if this goes past 48 hours then raise a ticket to support to look further into it and open a case.

Best, Chris

Krewed

Copper Contributor

Dec 28, 2021

That's what I thought at first but this has been going on for a month. That was my next thing to do, was hoping to solve it without escalating to support. Thanks

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Teams Name Doesn't show correctly

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