Forum Discussion
Teams Mobile App for Android Showing Unread Chats which is wrong
It was 1 unread chat that I could not get rid of and now it's 2. There are NO unread chats (I've gone through literally every single one and opened them, there is nothing in bold). I've cleared the cache for the app.
Is the only fix for this to keep signing out then back in for my account? I've logged onto teams.microsoft.com and there are no unread chats. The app is also missing a lot of chats.
luvsql this is 100% a bug. I resolved by deleting all of my MS Teams chats across the desktop, mobile, and web apps. Obviously not a great solution, but finally got the notification to disappear.
42 Replies
- Same issue here. Even on a device that never had teams installed.
I'm also having this problem, can't get rid of one unread chat no matter what I try. Did anyone find a solution?
- Same here.
Android version 1416/1.0.0.2021053801
I have this issue as well. Clear cache and reinstall did not work. There is no notification on the desktop app.
- Same here.
- Tushar Pathak
Microsoft
Can you try clearing app data (Settings -- > Data & storage -- > Clear app data) and check if it is still an issue?I have the same problem. Reïninstalling the app didn't work. Clearing cache and data didn't work. Disabling notifications (and again clearing cache and data) didn't work.
The only thing that seems the work is uninstalling the app (and not installing it again).
I have the same problem. Nothing has helped.
