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luvsql's avatar
luvsql
Iron Contributor
Jun 18, 2020
Solved

Teams Mobile App for Android Showing Unread Chats which is wrong

It was 1 unread chat that I could not get rid of and now it's 2.  There are NO unread chats (I've gone through literally every single one and opened them, there is nothing in bold).  I've cleared the...
microsoft teams
  • AndrewCitera's avatar
    AndrewCitera
    Jun 30, 2021

    luvsql this is 100% a bug. I resolved by deleting all of my MS Teams chats across the desktop, mobile, and web apps. Obviously not a great solution, but finally got the notification to disappear. 

Tushar Pathak's avatar
Tushar Pathak
Icon for Microsoft rankMicrosoft
Jun 25, 2020
Can you try clearing app data (Settings -- > Data & storage -- > Clear app data) and check if it is still an issue?
  • Azagthoth's avatar
    Azagthoth
    Copper Contributor
    Oct 28, 2020

    I have the same problem. Reïninstalling the app didn't work. Clearing cache and data didn't work. Disabling notifications (and again clearing cache and data) didn't work.

     

    The only thing that seems the work is uninstalling the app (and not installing it again).

    • amc2020's avatar
      amc2020
      Copper Contributor
      Nov 18, 2020

      I have the same problem. Nothing has helped. 

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