Forum Discussion
navneet03
Feb 19, 2021Copper Contributor
Teams meeting complains of bad network quality
I keep getting this message
and the call hangs for few seconds before I get this, when the voice or video breaks.
I have checked my internet speed, it is completely fine.
Please provide a resolution, let me know if you need any logs to debug this. It is really a bad experience in work calls.
Thanks!
- jgibson2022Copper Contributor
navneet03 I have recently been getting this message too. I have an Alexa Show device on my desk next to the laptop that hosts my Teams meetings. I have found that when I moved away from the Alexa Show device during my Teams meetings, the bad network quality error goes away. Not sure if this is coincidence or not, but I'd like to know if anyone else who is having this issue also has an Alexa device near when on a Teams meeting.
- Mr_Trust_ABrass Contributor
Hi navneet03
Kindy check the suggestion provided by Qian Zhang MSFT in the forum post below if it helps:
Regards,