Forum Discussion
Teams iOS app freezes while switching profiles
When switching between my main Teams profile and my Microsoft Guest profile, the screen just gets stuck on a "switching..." screen and never switches. I have logged out, and uninstalled Teams but the same thing keeps happening. I can't find any recent support articles. Any ideas?
1 Reply
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.
