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Teams ios app calling external user
Hello I have noticed in last few days, the call and video button is greyed out in chat window in iOS app. I cannot call the external user from chat window. I will have to click the name and bring...
- The issue seems fixed with today’s update
itsouth Jin Chen
I think it's related to the OS version. On 14.6 it's not working, managed to test it on an Iphone with 12.1 and there were no issues.
As workaround, the users can go in the Teams app/calls/make new call and type the persons name. From there you can call and video with external users for which these functions are greyed out in the chat.
thank you very much. This workaround is ok on iphone iOS. But, it does not work on ipad. In ipad, when we type the persons name, the call feature is still not aviable.