Forum Discussion
Jin Chen
Jun 15, 2021Iron Contributor
Teams ios app calling external user
Hello I have noticed in last few days, the call and video button is greyed out in chat window in iOS app. I cannot call the external user from chat window. I will have to click the name and bring...
- Jul 15, 2021The issue seems fixed with today’s update
- Gin_tonic47Jul 05, 2021Copper Contributor
itsouth Jin Chen
I think it's related to the OS version. On 14.6 it's not working, managed to test it on an Iphone with 12.1 and there were no issues.
As workaround, the users can go in the Teams app/calls/make new call and type the persons name. From there you can call and video with external users for which these functions are greyed out in the chat.- Jin ChenJul 09, 2021Iron Contributorthank you very much. This workaround is ok on iphone iOS. But, it does not work on ipad. In ipad, when we type the persons name, the call feature is still not aviable.
- dibu123Jul 05, 2021Copper ContributorI have the same issue. And I am sure it worked some weeks ago. This should be fixed again. Changing iOS to 12.x is not a solution!