Forum Discussion
Jin Chen
Jun 15, 2021Iron Contributor
Teams ios app calling external user
Hello I have noticed in last few days, the call and video button is greyed out in chat window in iOS app. I cannot call the external user from chat window. I will have to click the name and bring...
- Jul 15, 2021The issue seems fixed with today’s update
Jin Chen
Jun 16, 2021Iron Contributor
Hello
Thank you for your response. I reviewed your response. It is not the same issue. My issue is with my iOS teams app, and it is only happen to my external contacts. There is no issue with contacts in my organization
Thanks
Ryan
Thank you for your response. I reviewed your response. It is not the same issue. My issue is with my iOS teams app, and it is only happen to my external contacts. There is no issue with contacts in my organization
Thanks
Ryan
ThereseSolimeno
Jun 16, 2021Former Employee
Okay Jin Chen I might suggest, then, that if others in this community don't respond, that you open your own support entry at answers.microsoft.com, where support agents are available to help with further troubleshooting with you until your issue is resolved.
- ankorteJun 29, 2021Copper Contributor
ThereseSolimeno we have the same problem in IOS Teams App with external contacts. The WIndows Teams App is OK. With different Account (other Tenanat) the same. It´s look like a Problem with the IOS App....