Forum Discussion
Teams ios app calling external user
- The issue seems fixed with today’s update
Hello Jin Chen This sounds like a question that was addressed last year in our answers.microsoft.com tech support site. Please review the solutions offered here and let this community know if you don't find an answer. Video/Phone Button Grayed Out on Group Chat - Microsoft Community
Thank you for your response. I reviewed your response. It is not the same issue. My issue is with my iOS teams app, and it is only happen to my external contacts. There is no issue with contacts in my organization
Thanks
Ryan
Okay Jin Chen I might suggest, then, that if others in this community don't respond, that you open your own support entry at answers.microsoft.com, where support agents are available to help with further troubleshooting with you until your issue is resolved.
ThereseSolimeno we have the same problem in IOS Teams App with external contacts. The WIndows Teams App is OK. With different Account (other Tenanat) the same. It´s look like a Problem with the IOS App....
