Forum Discussion
Teams having very loud white noise when no one is speaking
I am have same problem, but the noise also continues when I am speaking. if someone else on the meeting peaks the noise clears but then comes back again. as the background "hum" continues, eventually someone in the meeting will tell my my voice is breaking up and they can't hear me.
Unbearable. brought it to the attention of Company IT and only solution they had was to join the meeting with my phone, which does not have this same issue. Must be a better answer???
You have described exactly my problem Scott_L99 my IT dept had very little to offer except to say it must be a problem with my connection but I live in a city and don't have any other problems with my wifi apart from occasional buffering when streaming films. If you have anything to offer on this problem I'd love a solution.
Sarah
- Scott_L99Jun 01, 2020Copper Contributor
Sarah_Gore, Sorry but i do not. I do know that it is not likely the connection! I have the same issue regardless of if i'm working form home or wired in at my office. I also found that this issue is during meetings only, if i take a phone call through Teams, the noise is not there! I am told that I need to use an MS certified headset so I'm waiting for the IT provided Bluetooth earpiece. Until then, I join meetings with my phone for audio (works ok) and also muted on my computer to share screens.