Forum Discussion

Brass Contributor

Nov 09, 2020

Solved

Teams Get Link Dialog Missing - Can't Get a Teams Link

Hi there, I am normally able to copy a Teams link to a file/folder using the "Copy Link" option and I normally get a dialog to select either Microsoft Teams or SharePoint. Something like this: ...

files

microsoft teams

Katsutake_Nagano
Nov 23, 2020
chriswest-jnctn @PeterRising @Mohammed_Khan

I had the same problem on my computer, but clearing the Teams cache solved it.
I deleted the cash by following the steps described in the blog below.
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/

PeterRising

MVP

Nov 11, 2020

chriswest-jnctn

Is this still happening for you? It's not something that I'm aware that you can specifically configure.

Does the same thing happen if you try this from Teams in the browser as opposed to the App, or if you try Teams app on a different computer if you have access to one?

Mohammed_Khan

Copper Contributor

Nov 18, 2020

Hi,

I am getting the same issue, the option to copy Teams links is missing.

Any solution/workaround please..

PeterRising
MVP
Nov 18, 2020
Mohammed_Khan

In the absence of an obvious solution to this problem, I would recommend opening a ticket directly with Microsoft support
- chriswest-jnctn
  Brass Contributor
  Nov 18, 2020
  PeterRising Mohammed_Khan Yes I have had the same thought, just haven't had the time to raise the issue yet...
  - Mohammed_Khan
    Copper Contributor
    Nov 18, 2020
    @PeterRising chriswest-jnctn Thanks a lot. Our IT team has raised a ticket.
    
    Do you know a workaround to create the Teams links manually till this is sorted out by MS?