Forum Discussion

drewjc75's avatar
drewjc75
Copper Contributor
Mar 29, 2023

Teams for Mac NDI Production Capabilities failing to activate due to 404 error

I run Live Events for my company using Teams NDI. After updating Teams to a new version, it usually disables Production Capabilities and I have to re-enable it, which isn't usually a big deal. I assume that what it's doing at that point is downloading the latest NDI plugins and such.

 

However, today I tried to do so, and Production Capabilities failed to install. Upon looking at the log file, this is the reason that I found for it:

Wed Mar 29 2023 12:25:52 GMT-0400 (Eastern Daylight Time) <11022> -- error --
PluginDownloader::downloadAsync - Failed to download and install ndi bundle due to
reason=FILE_DOWNLOAD_FAILURE, details=Message: net request failed with status - 404

I'm unsure where to actually report this issue, but I thought I would let people know. This seems to be affecting Mac clients ONLY, as I was able to set up a PC to use NDI broadcast capabilities just fine.

 

I also attempted to try this using the Public Preview of the Teams client and ran into the same problem.

No RepliesBe the first to reply

Resources