Forum Discussion
RMotto
Mar 22, 2022Copper Contributor
Teams Enhancement Request: Caller ID follow through for Blind Transfers
My organization is currently in the process of migrating from Centrex/copper and Skype to Teams Telephony. One of our most frequently requested features has been the ability for the originating Caller ID information to be transferred during a 'blind transfer'. Currently, the CallerID of the user initiating the transfer is the ID provided only, which does not provide any usable information for the final recipient of the call.
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- Best post this over at the Feedback portal: https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472