Forum Discussion
Teams Email not receiving mail
Hi Elizabeth_Garcia - try this: open up the SharePoint Site that is associated with your Team (click on the Files tab that's to the right of Posts and then click on Open in SharePoint). You should see Conversations in the left navigation. That link takes you to the inbox for the Team. Once there, you may want to grab the URL and pin it as a web site in Teams.
Hope that helps!
I'm not 100% sure on what you're trying to do, but if you just want emails that are sent to the group email address - you can do this relatively easily in the 365 Admin Console.
- Log in to the 365 Admin Console.
- Select Teams & Groups,
- Select Active Teams & Groups,
- Select the Microsoft 365 tab,
- Click the Group you want to receive emails,
- Go to the Settings tab,
- Tick the boxes that apply.
If you want the members to receive email sent to the groups email address eg: 'team(at)xyz.com' then check "Send copies of team emails and events to team members' inboxes"
If you want it to be deliverable from externally check "Let people outside the organization email this team" AND "Send copies of team emails and events to team members' inboxes"
Hope that helps,
Tony
https://learn.microsoft.com/en-us/microsoft-365/admin/create-groups/manage-groups?view=o365-worldwide#send-copies-of-conversations-to-group-members-inboxes
- very apt. I have complained for 20 years about their lack of international knowledge in systems design. My pet hate (20 years of complaining) is the do not understand basics, like use of ISO 8601, should be a simple default for all displays, and lots of other things.
Yeah me too, it took me about 3 hours of Googling to find a simple tick box that should be default. And we're the IT guys, I feel sorry for the average Joe.
Tis the MS way I guess - engineers designing for engineers. Glad they don't make cars. LOL 😆
