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coolgal's avatar
coolgal
Brass Contributor
Aug 20, 2020

Teams displays INCORRECT status

When in meetings or presenting on another monitor, or working on another monitor, Teams displays as "Away".. Can Teams not recognize Webex meetings, working on another computer/monitor? Even Skype can recognize but not Teams. Repaired Teams, did not fix the issue.. Uninstalled and installed again, but still the same. Why can Teams not recognize presentation on the screen or working on another monitor? Teams is a very poor application. Great concept but very poorly built. 

  • Just FYI. Teams just released a real time presence update. It is now much more accurate for internal and external users. It will detect any activity on the computer but it still might not respect presenting on other platforms. That isn’t something all the platforms are going to know what each one is doing. If teams starts utilizing OS focus assist that might tie better to presence. Anyway just wanted to say an update that fixes all that status complaining has just went live in the past week.
  • TripodAl's avatar
    TripodAl
    Copper Contributor
    still an issue, and consistently inconsistent.

    some people are away and show as aviailabe 24x7 in my org.
    Today, I've been 'away' all morning; and am still away; Users shouldn't need to hit 'reset status' while they are actively typing in the teams client multiple times per day.
  • NMB73's avatar
    NMB73
    Copper Contributor

    I found this thread when googling this issue. I thought I'd just post this statement...ITS 2022 AND STILL AN ISSUE MICROSOFT!!! 

    • Tony_Wood350z's avatar
      Tony_Wood350z
      Copper Contributor

      NMB73yes I agree, says I am away on Windows, Android says available, manual change does not take effect, same as the past year, even with updates.

  • RCMarshall's avatar
    RCMarshall
    Copper Contributor

    Teams shows me as away while I am literally chatting in it.  I have been searching from the Teams search bar and it still shows me as away and that is after explicitly telling it to mark my status as available.  Teams just plain does not work.  User activity is not even that hard a concept to code for.

  • coolgal's avatar
    coolgal
    Brass Contributor

    Oh WOW I just googled and saw hundreds of posts for this issue where Teams displays INCORRECT status and shows "Away" even while the user is not away... Since more than 3 years this issue has been reported and Microsoft has done NOTHING???  Just shows how dedicated this company is towards its customers and it is surprising that companies still use Teams!!!! If I had the deciding  power, I would first ask Microsoft to FIX issues and then market its products. Why come out with products that make life miserable?

    • Just FYI. Teams just released a real time presence update. It is now much more accurate for internal and external users. It will detect any activity on the computer but it still might not respect presenting on other platforms. That isn’t something all the platforms are going to know what each one is doing. If teams starts utilizing OS focus assist that might tie better to presence. Anyway just wanted to say an update that fixes all that status complaining has just went live in the past week.
      • A-Rich-Jones's avatar
        A-Rich-Jones
        Copper Contributor
        Or not. Here I am in Nov. '21 actively typing messages/communicating with co-workers on Teams (and have been for a while) - and there is a yellow dot next to my pic and the status says Away. How irritating.

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