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winterishazy's avatar
winterishazy
Copper Contributor
Sep 18, 2020

Teams disconnects during calls every 15 mins

Pretty much the title, teams just disconnects from the Wi-Fi during calls. It's quite annoying considering I shifted to teams cause of zoom being too buggy.

 

I don't use a VPN and have allowed teams thru the firewall still the problem persists. My ISP is bamboozled. I tried the basic stuff ; reinstalling, clearing cache.

 

Any solutions ? 

meetings
microsoft teams
  • Andrew Hodges's avatar
    Andrew Hodges
    Bronze Contributor
    Sep 18, 2020

    winterishazy

     

    Try calls through the web client and if still disconnecting you know its not the desktop client and  its your Wifi. If zoom was buggy too then the pattern suggests Wifi.  

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