Forum Discussion
Teams Direct Routing Busy on Busy with Sim Ringing
Hi all, I was wondering if you encounter the same behaviour in your environment when using direct routing with Busy on Busy enabled: When our colleagues are in a call and someone else is call...
Probably not giving you a helpful answer but it's not just you, seems to be the standard Teams behaviour. All I can see is that if the Calling Policy was amended for those people who you've enabled Busy On Busy for. If you turned off Call forwarding and Sim Ringing in the policy then that would stop the user obviously being alerted on his forwarded number? Bit extreme but at the moment the only suggestion I can make.
Hey,
thanks for your answer!
Yeah I already thought, that is might be a default behaviour of Teams at the moment. However, I just wanted to ask, if someone else is also encountering this behaviour to make sure, that this not a problem on our site 🙂
As you pointed out, disabling these features is not a good possibility for us, because most of our users like to use this feature. Maybe some users will start to use the mobile app instead of always sim ringing their mobile phone number in the office, but for users with just a DECT this could become a bit annoying or they need to switch their forwarding settings more often throughout the day.
As I already said - Thanks for the answer and suggestion!
Have a nice weekend!
thanks for your answer!
Yeah I already thought, that is might be a default behaviour of Teams at the moment. However, I just wanted to ask, if someone else is also encountering this behaviour to make sure, that this not a problem on our site 🙂
As you pointed out, disabling these features is not a good possibility for us, because most of our users like to use this feature. Maybe some users will start to use the mobile app instead of always sim ringing their mobile phone number in the office, but for users with just a DECT this could become a bit annoying or they need to switch their forwarding settings more often throughout the day.
As I already said - Thanks for the answer and suggestion!
Have a nice weekend!
