Forum Discussion
Teams Dialing Timeout before Calling
Just migrated our phone system from Cisco over to Teams and replaced our Cisco phones with Poly CCX500 handsets. The issue we're having is that when you're dialling a phone number into the CCX500...
Hisimonpeart , If you are experiencing teams dialing timeout before calling, please explore the link below to change settings or increase the dialing threshold;
https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference
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Deleted I've already gone through the Policies in Teams Admin Centre and gone through the Powershell as well and can't find any setting that relates to this.
It only happens on the handset whilst the handset is on the hook, off the hook is fine and when using the Teams client on Windows is fine.