Forum Discussion
sailthewave
Apr 11, 2022Copper Contributor
Teams Desk Phones MFA and FIDO2 security keys
Our setup consists of Microsoft 365 Business Standard, Microsoft 365 Business Voice, Poly CCX 500 desk phones, and FIDO2 security keys used at 4 locations, others use Authenticator App. The probl...
Therese_Solimeno
Apr 14, 2022Moderator
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.
sailthewave
Apr 15, 2022Copper Contributor
Therese_Solimeno Thank you will contact my vendor.
- sailthewaveApr 15, 2022Copper Contributor
Up vote this in the feedback portal if you are having this problem. https://feedbackportal.microsoft.com/feedback/idea/f7eb2a82-92ba-ec11-a81b-000d3a00c008?q=fido2