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sntruisi
Feb 15, 2024Copper Contributor
Teams Dekstop App keeps restarting by itself (multiple cases)
Hey Tech Community!
We have lately come across some issues with the teams desktop app.
A lot of employees report to us, that teams closes itself during meetings or randomly when working with it.
I managed to capture this issue in real-time. It is not reproducable.
Managed to get some logs, where I found lines that say:
RestartManager: Recovered from shutdown hang. Termination task was invoked.
2024-02-13T12:32:53.802168+01:00 0x00005c28 <INFO> RestartManager: InitState previous_restart_reason: ShellUpdate restart_count: 2 early_crash_detected: false shutdown_hang_detected_: true zombie_detected_: false
2024-02-13T12:32:53.846544+01:00 0x00005c28 <INFO> ShellUpdate: Restarting after shell or browser update. Setting intent to: FullExperience_shell_update based on last main window open state: false
What can causes this seemingly random restart of the teams client? Especially when in a meeting it seems kinda counterintuitive for the program to make an auto restart.
The version we currently use is 24004.1307.2669.7070.
This happens in both NEW Teams and normal Teams.
I hope someone has had the same issue and perhaps knows a solution to it.
Thanks in advance!
Simon
This issue has been resolved with switchting to the stable update channel for teams.
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- sntruisiCopper Contributor
This issue has been resolved with switchting to the stable update channel for teams.