Forum Discussion
Teams Custom App Icon Not displaying sometimes
Hi everyone, having trouble with a custom teams app not displaying the app icon sometimes. Generally if you quit teams and re-open solves the issue, but this is not a good user experience.
I have:
- Created a custom Teams personal app and set custom icon
- Automatically pinned these apps to Microsoft teams for all users
Sometimes:
- App Icon shows as blank
- App Icon shows correctly
As stated restarting Microsoft teams usually fixes the issue. Any help appreciated.
Cheers
Alex
16 Replies
- Hi, I'm having this issue as well at several customer tenants. It gets really annoying when a customer has 5 custom apps and they all show the obnoxious blank square icon...
I have the same problem.
We have the same issue. Teams admin center says "you have to add a license for showing icon for this custom app"? I can't find anything about it and it worked earlier. Microsoft?
