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AWstuff's avatar
AWstuff
Copper Contributor
Oct 15, 2020

Teams contacts all showing status unknown

Hi,  I have had an issue with Teams that I can't seem to resolve. When I run the teams desktop application I cannot see the status of any of my contacts but yet if I use the web version I can see th...
microsoft teams
User Interface
loredana leaha's avatar
loredana leaha
Copper Contributor
Oct 21, 2020

AWstuff Hello, we also face the same issue. Did you solve the problem or at least found a workaround? Thanks!

  • AWstuff's avatar
    AWstuff
    Copper Contributor
    Oct 21, 2020

    Hi loredana leaha,

    Not solved the issue yet but Teams online works so I am currently using that. I will post an update if I do solve it. good luck.

    • PCWilliams's avatar
      PCWilliams
      Copper Contributor
      Oct 21, 2020

      AWstuff 

       

      Hi, I started having this issue also last week. Same as described - client does not work on Win10, but ok using the Teams browser and terminal services. Deleting the Teams folders in app data also does not fix this. I am looking to see if an update I installed around the same time for Win 10 is contributing (October 13, 2020—KB4579311 (OS Build 19041.572)??

      • AWstuff's avatar
        AWstuff
        Copper Contributor
        Nov 02, 2020

        Hi, 

        I am sorry but this isn't going to help anyone, but I said I would update if anything changed- This weekend I was going to change the hard drive on the laptop in question and install windows Pro however after taking off the back and pulling the hard drive out something came up and I reassembled the system as it was. 

        The weirdest thing has happened now though - teams is working as it should be and I can see all my contacts as they should be seen and others can see my availability.

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