Forum Discussion
Teams contacts all showing status unknown
Hi, I have had an issue with Teams that I can't seem to resolve. When I run the teams desktop application I cannot see the status of any of my contacts but yet if I use the web version I can see th...
AWstuff Hi, does it make any difference if you go to %appdata%\Microsoft\Teams and delete all content in that folder?
ChristianBergstrom, thanks for getting back to me. I have just uninstalled Teams for the 3rd time then after uninstalling I took the risk of deleting every directory called 'teams' and all the sub directories. After a re-boot I re-installed teams and got the same result - status 'unknown' in the desktop app but can see status in the online version.
I have a suspicion this is somehow linked to Microsoft edge, the only reason I think that is because I had to delete all the 'cookies' and 'browsing data' to get Teams to work there after the alternative login.
