Forum Discussion
Teams conference call audio gets worse slowly
- I got my problem solved! It seems like problem was with my laptop Bluetooth adapter.
Got USB-bluetooth adapter, disabled laptop's BT and plunged-in the adapter - everything works perfect now.
I am not sure how to tag this post better (maybe community would help), but if somebody, who uses similar laptop and/or experiences similar problems with their Bluetooth devices - that could be a solution.
My laptop:
System Model: HP EliteBook 840 G8 Notebook PC
OS Name: Microsoft Windows 10 Enterprise
Version: 10.0.19042 Build 19042
Processor: 11th Gen Intel(R) Core(TM) i5-1145G7 @ 2.60GHz, 2611 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date: HP T76 Ver. 01.04.01, 2021-06-01
Bluetooth adapter, which I had to didsable details, which I found: Intel(R) Wireless Bluetooth(R).
skirtum I'll guess it's not a Teams certified headset, and to be honest all sorts of random problems occur with non-certified devices.
It sounds like you've disabled Teams auto-gain adjustment, but that wouldn't effect what you hear anyway, just your level to other people. It sounds maybe like sidetone, where the headset is playing back some of your own microphone input played through your ears to make it easier to judge your own volume. From your description it would seem to be occurring all within the headsets own firmware.
StevenC365thanks!
It is not certified I guess. I'm using these earphones: https://koss.com/products/porta-pro-wireless.
It was working perfectly with Teams on my previous pc. Got new one and that problem occurred.
I do not remember how my old pc identified my earphones, but this one gets me two identical instances of "hands-free" things:
Is it normal? How do you think? Not sure if there is a way to disable one of these?
I've tried to remove it from Bluetooth devices, add it once again and unfortunately I get the same problem.
I still have a hope, that there is some kind of automation, which I could switch off...
I mean I can live with that, but that background noise would tire me quite a lot in longer meetings...
skirtum Sorry no idea, this is more of a question about these specific headphones than Teams.
- Yeah. It looks like Teams is not the fault here at all. I just had a meeting via Zoom and problem was there.
I would blame Windows in this case, as on previous PC I did not had any of such issues. I'll try to play with the settings once more, maybe I'll get somewhere.