Teams client not updating

jdseymour1978 

I just wanted to pop in here and share my findings, because I've had a lot of troubles updating Teams in our environment. Our users have started to see "Teams needs to be updated" whenever they open Teams and we have tried manual updates but it keeps coming back.

In our case, uninstall/reinstall, clearing cache, adding the user temporary as local admin to install update and a few other attempts didn't solve our issue, so I did some digging and here's what I found:

We opened Task Manager -> Processes tab, right clicked the top bar with all the headings and toggled process name and command line on. After that, expanding the Teams-app in the list revealed that the executable was actually run from the "Default"-user directory.

So I shut down teams, and then uninstalled Teams through control panel add/remove programs, and verified that it was also gone in the new Windows 10 Settings -> Apps window.

Then I changed the name of the following folder:
C:\Users\Default\AppData\Local\Microsoft\Teams
To
C:\Users\Default\AppData\Local\Microsoft\Teams.old

And finally reran the installation, and that appears to have solved our issue. Hopefully this will help some of you who experience the same.