Forum Discussion
Teams client not updating
Machine wide installs don’t auto update! You need to manually install a newer version every time
https://docs.microsoft.com/en-us/microsoftteams/teams-for-vdi#install-or-update-the-teams-desktop-app-on-vdi
Adam
Thanks for your reply. It's not the machine-wide installer that I'm worried about updating, it's the per user client that is installed by the machine-wide installer on logon. This is on PCs/laptops, installed as per the instructions with the MSI property ALLUSERS=1 set. I'm aware that the VDI installation - installed with the MSI properties ALLUSERS=1 ALLUSER=1 - needs uninstalling and then manually updating, but this is not the case with the regular PC version.
Until recently, checking for updates in the client would force the client to check on the Internet for a newer version (.nupkg) and update and then prompt for restart, but this is no longer happening.
- Hi, I posted this yesterday as I’ve heard about issues as well. Perhaps a workaround if you’re only having problems with a few clients?
https://techcommunity.microsoft.com/t5/microsoft-teams/force-teams-desktop-client-update/m-p/2056566A lot of machines in our environment are stuck on version 1.3.00.30866 which dates back to November. Initiating check for updates in the client does not install a new version. Up until November, updating worked fine.
logs.txt tells me:
Fri Jan 22 2021 10:01:07 GMT+0100 (Central European Standard Time) <14096> -- info -- Checking for update from /package/desktopclient/update/1.3.00.30866/windows/x64?ring=general Fri Jan 22 2021 10:01:07 GMT+0100 (Central European Standard Time) <14096> -- info -- Downloading file from - https://teams.microsoft.com/package Fri Jan 22 2021 10:01:07 GMT+0100 (Central European Standard Time) <14096> -- info -- Browser Window HTTP: Get Data HTTP with url:https://teams.microsoft.com/package/desktopclient/update/1.3.00.30866/windows/x64?ring=general Fri Jan 22 2021 10:01:07 GMT+0100 (Central European Standard Time) <14096> -- info -- Browser Window HTTP: Push url in request queue:https://teams.microsoft.com/package/desktopclient/update/1.3.00.30866/windows/x64?ring=general Fri Jan 22 2021 10:01:07 GMT+0100 (Central European Standard Time) <14096> -- info -- Browser Window HTTP: Download URL:https://teams.microsoft.com/package/desktopclient/update/1.3.00.30866/windows/x64?ring=general Fri Jan 22 2021 10:01:07 GMT+0100 (Central European Standard Time) <14096> -- info -- Downloading Browser Window HTTP:x64.json Fri Jan 22 2021 10:01:08 GMT+0100 (Central European Standard Time) <14096> -- info -- Browser Window HTTP: Resolving. Download completed for:x64.json Fri Jan 22 2021 10:01:08 GMT+0100 (Central European Standard Time) <14096> -- info -- App up-to-date- Any specific new setting or feature you’re missing? You don’t necessarily have to use a newer released version as most updates happen backend. In my case though I had to force a version update as I was missing them.
- There’s been a number of people saying the manual and auto update function isn’t working properly. It’s also raised with the Teams team! I recommend also giving feedback about this through the client ( Help -> Feedback)
AdamAh, good to know. I will do. Thanks for your help!
