Forum Discussion
garygraeff
Nov 10, 2022Copper Contributor
Teams client kills network performance
Hello. I have two Microsoft Surface devices, one SB2 and one Surface Laptop 2, both on Windows 10. Both of them, over the last few months, have experienced significant wifi and wired network slowdo...
- Dec 02, 2022Teams alone shouldn't be causing this type of substantial network drop for you, so this is definitely concerning. Do you have a ticket open with Support on this yet by chance? We might need to dive deeper into a netcap to understand what's really going on via the network and see what's taking away the chunk of your network here (Teams or other) in this case.
JorisvdWijstDA
Mar 01, 2024Copper Contributor
I have the same issues for some years now. I'm on a Dell laptop for work. My personal Asus laptop doesn't give these issues.
I tried debugging the situation for a long time and eventually found the Teams App was giving these issues. Tried clearing cache, rebooting laptop, rebooting WiFi but nothing works. When starting Teams App and start a meeting, after a few minutes all WiFi devices have low downloads and high ping. Only rebooting the modem resolves the issue.
It's probably some combination of modem, WiFi access point, Windows, Teams App, but it's for sure that when not using the Teams App, I have no issues and a very stable and fast internet and wireless MESH network.
I guess I just have to wait for another laptop and use Teams Web Client in the meantime.
I tried debugging the situation for a long time and eventually found the Teams App was giving these issues. Tried clearing cache, rebooting laptop, rebooting WiFi but nothing works. When starting Teams App and start a meeting, after a few minutes all WiFi devices have low downloads and high ping. Only rebooting the modem resolves the issue.
It's probably some combination of modem, WiFi access point, Windows, Teams App, but it's for sure that when not using the Teams App, I have no issues and a very stable and fast internet and wireless MESH network.
I guess I just have to wait for another laptop and use Teams Web Client in the meantime.
Benjamin Campbell
Mar 06, 2024Copper Contributor
JorisvdWijstDA
Yep, I strictly use WebTEAMS now.
It's fine, does just a good a job as far as I can tell without the dramas.