Forum Discussion
garygraeff
Nov 10, 2022Copper Contributor
Teams client kills network performance
Hello. I have two Microsoft Surface devices, one SB2 and one Surface Laptop 2, both on Windows 10. Both of them, over the last few months, have experienced significant wifi and wired network slowdo...
- Dec 02, 2022Teams alone shouldn't be causing this type of substantial network drop for you, so this is definitely concerning. Do you have a ticket open with Support on this yet by chance? We might need to dive deeper into a netcap to understand what's really going on via the network and see what's taking away the chunk of your network here (Teams or other) in this case.
richgps
Oct 12, 2023Copper Contributor
How frustrating that a Microsoft engineer isn't able to solve this issue. I have also experienced the exact same issue, performing a speed test and very similar results. This has to be a known and tracked issue somewhere, but found very little on it, just this other post here: https://answers.microsoft.com/en-us/msoffice/forum/all/ms-teams-shows-poor-connection-when-the-internet/1613e8a4-80da-48dd-9a26-069dc930cf39
Surely there must be more people having this same issue. I'm on a Virgin media connection in the UK, might this be implicated?
Surely there must be more people having this same issue. I'm on a Virgin media connection in the UK, might this be implicated?
richgps
Oct 12, 2023Copper Contributor
Hmm, just found this thread: https://community.virginmedia.com/t5/Forum-Archive/My-350Mb-connection-is-throttled-to-10Mb/td-p/3953746/page/15
Which makes me start to wonder if the issue is at the router level. It seems there is a known issue with Hub 3 and Hub 5 routers even when in Modem mode when sending packets over UDP.
Going to speak to VM about an upgrade to my Hub
Which makes me start to wonder if the issue is at the router level. It seems there is a known issue with Hub 3 and Hub 5 routers even when in Modem mode when sending packets over UDP.
Going to speak to VM about an upgrade to my Hub