Forum Discussion
Mariam Penman
Jan 21, 2021Copper Contributor
Teams calling features
good afternoon! I'm involved in our Teams phone rollout. we're moving to PSTN calling within teams and I've been asked a few questions I'm hoping to get answered here. 1. can you dial the ope...
fowler_23
Jan 26, 2021Iron Contributor
You can setup a dial plan\normalization rule so when 0 is pressed in Teams, it normalizes to an E164 number. This could be a number within Teams belonging to an individual or Auto Attendant or Call Queue..
As the other person said, yes only way to call emergency is with an MS Calling Plan (Phone System + Calling Plan) or if you have Direct Routing setup (Phone System).