Forum Discussion

Brass Contributor

Aug 02, 2019

Teams calling and business premium

Can someone please clarify something. Can I configure tenants with business premium to use phone system and direct routing

Administrator

microsoft teams

LinusCansby

MVP

Aug 02, 2019

Hi,

Sorry, but no you can't. You need to use an Enterprise plan to be able to add the Phone system Add-on.

https://docs.microsoft.com/en-us/office365/admin/subscriptions-and-billing/buy-or-edit-an-add-on?redirectSourcePath=%252fen-us%252farticle%252fBuy-or-edit-an-add-on-for-Office-365-for-business-4e7b57d6-b93b-457d-aecd-0ea58bff07a6&view=o365-worldwide

I'm not sure why and I heard something about this is changing but I've not heard any official about it so currently you can't buy Phone system add-on or use Direct Routing with Business plans. Smaller companies up to 300 users would be perfect match for cloud telephony.

Ben_Rooke

Brass Contributor

Aug 02, 2019

This is what i thought but within the documentation for the Virtual Licenses Microsoft have added...

Satish_Upadhyaya
MVP
Aug 02, 2019
Phone System only works with E1, E3 and E5 Licenses Officially. Cloud PBX/Phone System for Teams direct routing will only support on those licenses. As those are only compatible licenses for the services.

With Regards,
Satish Upadhyaya
LinusCansby
MVP
Aug 02, 2019
Ben_Rooke I doubt that information is correct, F1 can't have the Phone system add-on and "Office Premium" is that supposed to be Business Premium, maybe?