Forum Discussion
Matt5574
Jul 20, 2023Copper Contributor
Teams Call Queue "User" does not get added to "Agents" list.
We have an Office 365 user that we want to be added to a known working call queue set up for our helpdesk. When added through the Teams admin portal, we can see the addition of the user gets accepted...
faustball15
Jan 31, 2024Copper Contributor
HelloAndresOton
I have also the same issue. Have you get fixed it?
I didn't open a ticket, at the moment, at Microsoft.
Regards,
AndresOton
Feb 09, 2024Copper Contributor
Hello faustball15 ,
You have to open a ticket. On my case support edit some on back to fix it.
Regards,