Forum Discussion
Oliragg
Apr 28, 2022Copper Contributor
Teams Call Queue Announce Position to customer.
Hi,
Is it available to allow customers to know where in the calling queue?
For example:
"you are number 3 in the queue, please hold"
2 Replies
- MR-RSCADMCopper Contributor
We also want this. We requested on the Feedback / User Voice site as well.
https://feedbackportal.microsoft.com/feedback/idea/4c17a177-9c97-ee11-a81c-000d3a02ba69
- The feature has been requested previously, best vote it up over at the Feedback portal: https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472