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Paul_Savenije's avatar
Paul_Savenije
Copper Contributor
May 27, 2020
Solved

Teams Avatar missing in App

Hi,  The Teams Avatar for Teams and People do not show up in the Teams App (1.03.0.12058 64bit) on my Windows 10 Laptop, they do show up when I use Teams via Edge.  Any ideas of what has happened or...
Administrator
microsoft teams
  • oliberu's avatar
    oliberu
    Jun 15, 2020

    Paul_Savenije My problem is solved.

    I had to call the support for another problem. Solving it made all the avatars come back in MS Teams.

    My account had a problem with its roles.

    I'm one of the admnistrators of my organisation, another admin messed up my roles. I had ALL roles activated.

    One of them is "General Administrator" wich already gives all privileges.

    Activating "General Administrator" + all the others roles caused a bug in MS Exchange.

     

    To solve the problem, the support guy made me ask another admin to do these steps in the users administration panel:

    1. Open my user details.
    2. In the roles part, make my user a simple user (with no admin privilege) then save.
    3. Make my user admin back again, then choosing only the "General Administrator" role, and save.

    This solved all my problems, wich were:

    • Redirect loop while trying to connect to MS Outlook and MS Exchange with my browser.
    • MS Teams App default avatars for all users and groups.
    • MS Teams App critical slowdowns and crashes.

     

    Hope this helps 🙂

     

     

PDostiyar's avatar
PDostiyar
Bronze Contributor
May 27, 2020

Paul_Savenije  Can you change it from Teams desktop to that one you have since it should sync across the Teams (desktop & Web) and also Sharepoint site.

 

So do change it from Teams desktop to your standard one and it should sync with all.

 

here is how to do it, Teams > My Playground > Manage team > Settings > Team picture > Change picture

 

please share your experience and comment if that resolves your issue.

aaaaaaaaaaaaaaaaaaaaaa's avatar
aaaaaaaaaaaaaaaaaaaaaa
Copper Contributor
Jun 12, 2020
If you study the Screenshot of Paul_Savenije, then you can see, that he already changed successfully the Team picture.
Do you really guess that the synchronisation works if the picture is changed in the Windows App, but nut when changed otherwise?
In fact, it does not solve the problem.

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