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Mark Dugal's avatar
Mark Dugal
Copper Contributor
Sep 10, 2021

Teams Auto Attendant pronouncing period as "dot"

Using text to speech for Greeting, this seems to have started recently, anyone know of a work around ?

If you eliminate the punctuation, it just runs it all together.

Thanks

Administrator
microsoft teams

4 Replies

  • erkyl77's avatar
    erkyl77
    Copper Contributor
    Sep 14, 2021
    Using a paragraph with commas and periods works.

    If you use numbers at the end of a line with a period, it may read the period as "dot" or "point" for example:

    For option abc press 2.

    For option bca press 3.

  • Garcia_Byron's avatar
    Garcia_Byron
    Copper Contributor
    Sep 13, 2021

    I just did a bunch of testing with characters. The solution is as follows:

    Add a space " " after the dot at the end of the sentence.

    Ex:

    "This is my sentence. " <- Note the space at the end of the sentence, adding a new line is not sufficient.

    • benjamin_andrews's avatar
      benjamin_andrews
      Copper Contributor
      Sep 13, 2021
      I'm curious why the sudden change? It had been working fine without the space since Teams was rolled out. Thank you for the testing and reply!

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