Forum Discussion
AlanDay595
Dec 07, 2023Copper Contributor
Teams audio issues with New Teams
We have suddenly started to have users reporting that they are suffering audio issues and random muting over the last few days. I believe the majority of the users are using wired Jabra headsets with...
Rebekka Musaeus
Feb 27, 2024Copper Contributor
We are experiencing the same issues with several users - and we are all using Jabra headsets 😕
- AlanDay595Feb 27, 2024Copper ContributorWe've now got Microsoft and 8x8 looking at the issue, along with a couple of our own engineers to try and tie down what is causing the issue and find either a reliable work-around or a more permaqnent solution. If we get anywhere, I'll post it.
- RobertWisniewski2Nov 06, 2024Copper Contributor
Did you ever find a resolution? Issues still occur for our company, across multiple people and intermittent.
thank you
- Rebekka MusaeusFeb 27, 2024Copper ContributorAwesome! A small group of us have now tried to delete/reinstall the drivers, but it's too soon to see if it makes a difference - will update in a day or two 🙂