Forum Discussion
AlanDay595
Dec 07, 2023Copper Contributor
Teams audio issues with New Teams
We have suddenly started to have users reporting that they are suffering audio issues and random muting over the last few days. I believe the majority of the users are using wired Jabra headsets with...
pantherfan69
Dec 11, 2023Copper Contributor
We have had a few cases now as well, same issue where the old client doesnt have a problem but new one does. We also tried numerous audio devices on the PC to see if it was a specific headset but all had the same issue. In the teams admin center it just shows "poor audio quality due to network device".
Normally i would say this is a driver issue, but we went through that as well.