Forum Discussion
Teams Audio Doesn't Work When Connected to External Monitors
Please help! 🙂 I have an HP Spectre x360 laptop connected via USB port to two external Dell monitors via a Dell DisplayLink port/hub. I have to unplug my monitors in order for Teams audio (both mic and speakers) to work. Is there some configuration setting somewhere to fix this? TIA
Hi,
Have you tried setting default mic and speaker from settings in Teams (you find settings by clicking on your profile image in the upper right of your Teams client)
https://support.microsoft.com/en-us/office/manage-your-call-settings-in-teams-456cb611-3477-496f-b31a-6ab752a7595f (see section Change your default mic, speaker, or camera).
5 Replies
Hi,
Have you tried setting default mic and speaker from settings in Teams (you find settings by clicking on your profile image in the upper right of your Teams client)
https://support.microsoft.com/en-us/office/manage-your-call-settings-in-teams-456cb611-3477-496f-b31a-6ab752a7595f (see section Change your default mic, speaker, or camera).
LinusCansby Thanks for your suggestion but still issue persist after changing default.
have new Dell 27” conferencing monitor
connected directly to dell surface laptop as well used a docking station also dell
when I connect to Teams I can connect to a meeting but within 5 minutes or less, the sound/voice move from monitor to laptop and goes back and forth
i tried everything as has my IT department
- On the laptop - just disable the device you don't want to use int he sound configuration page.
LinusCansby That WORKED! THANK YOU!! 🙂
