Forum Discussion
BMitzel2
Jul 29, 2020Copper Contributor
Teams audio being userped by other softphone applicaitons
Hello, I have an end user who's having an issue where his main phone app, cisco IP communicator keeps somehow over riding the audio for teams. So if cisco is up and running you can not hear any au...
RebelEm
Jul 31, 2020Copper Contributor
BMitzel2 Same issue here. Computer model seems to be consistant where the issue is occurring, although I haven't check the specific patch level the audio driver is 10.0.17763.1 from Microsoft 9/14/18.
BMitzel2
Jul 31, 2020Copper Contributor
Forgot to provide that info. He is on a Dell 7480 and we've updated realtek audio drivers and bios from dell's website. didn't make any difference. What machine are you on and what are you using for your other softphone oposite Teams?