Forum Discussion
Teams app crashes on Carplay
Hi, here is my setting:
iOS 13.5.1 on an iPhone 7
Teams version 2.0.15
When I use the Teams app on iOS to join a call, everything works well.
However when I connect it to my CarPlay system, the app consistently crashes after around 1-2 minutes. It kind of freezes my CarPlay (I cannot select any other icon on my CarPlay screen).
This is super annoying as I take my calls when I commute to work, and this is absolutely useless.
My iPhone is connected via USB cable to my CarPlay car audio system.
39 Replies
- Hi, am I the only one with this issue ?
- Same problem here also. Crashes on CarPlay. Worked great until about 3 weeks ago.
- Good to know that I am not the only one! Thanks for sharing !
Hopefully Microsoft will notice and will fix it in the next release.
Strange that Apple, as part of the app update validation process on the app store, does not test lack of issues in a CarPlay environment.
Hi ppmsft I don't know if this helps but I did a search on "Teams crashes CarPlay" and there were several articles that seem to imply there's a CarPlay problem, not a Teams problem, with suggestions like contacting the car's manufacturer (yikes!). Anyway, you may want to do the same and see if the articles provide you with a solution.
Thanks for the hint, but the links returned from the search engine either point to posts I made in different forums reporting the issue, or use the term "teams" as the generic meaning of a group of people.
If you have 1 specific link that you can share, I'd be happy that you share it here.
In any case, I have no issues with other apps crashing my CarPlay, so it definitely comes from poor coding of the Teams app. I am amazed that none from Microsoft at least tries to reproduce the issue or chimes in this conversation.
